Any Question? Find all answers here

AULP protects your privacy. Your data is not sold to a third party. “Personal Data” is data about an identifiable individual as described in applicable data privacy laws.

To receive our latest information, please subscribe to our newsletter. We'll send you everything you need to know about the new collections. You can find an appropriate field at the bottom of the page to enter your email address.

If you want to unsubscribe, please click on the unsubscribe link at the bottom of each of our newsletters. You can subscribe again in the same way as the first time if you wish to receive our information again.

Do not hesitate to contact us by email at contact@aulp.fr

Our delivery times are 2 to 3 business days. These deadlines can be extended if you do not live in France.

Our delivery costs vary depending on the type of delivery you choose. They are displayed when you place your order.

Our procedures do not yet allow you to modify the delivery address after the validation of your order.

Orders cannot be modified or canceled once they have been validated. However, you have your right of withdrawal, offering you the possibility of returning your products to us. For more information about this right, please see our page

You can pay by credit card (Carte Bleue, Visa or Mastercard) or by PayPal. Additional fees related to international payments may be applied by your bank.

We do not exchange items, but you can return them. If the returned product complies with AULP's return procedure and meets the refund conditions, you will be fully refunded.

Please contact our customer service contact@aulp.fr. We'll create a free return slip for you to return the item, we'll refund you, and you can recommend the correct size.